Relevant Agency Policies

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Client Rights

PURPOSE

To ensure that client rights are defined, that clients are informed of these rights, and that these rights are respected and protected by CFC.

POLICY

CFC is committed to providing effective professional services to its clientele, and to not discriminate based on race, national origin, religion, gender, sexual orientation, age, disability, marital status, or diagnosis. These rights include, but are not limited to (taken from Arizona Administrative Register 9 A.A.C. 10, Article 19 – December 2019) – The patient has the following rights:

To receive services/counseling that supports and respects the patient’s individuality, choices, strengths, and abilities;
To receive privacy during counseling;
To review, upon written request, the patient’s own medical record according to A.R.S. §§ 12-2293, 12-2294, and 12-2294.01;
To receive a referral to another health care institution if the counseling facility is not authorized or not able to provide behavioral health services needed by the patient;
To participate or have the patient’s representative participate in the development of, or decisions concerning, the counseling provided to the patient:
To participate or refuse to participate in research or experimental treatment; and
To receive assistance from a family member, the patient’s representative, or other individual in understanding, protecting, or exercising the patient’s rights.
Other rights, as described in CFC Policies, Procedures and statutory guidelines, unless such rights have been limited by statute or court order.
In addition, CFC prohibits any form of harassment and violence within the treatment/service setting with staff or any other service recipients. Service recipients initiating any form of harassment or violent acts toward providers or other service recipients may be referred for services outside of CFC which better serve their treatment/service needs.

PROCEDURES

Clients of CFC are made aware of CFC’s Client’s Rights and Client Grievance Procedures through the receipt of the client information packet. The statement indicating the client has been made aware of their rights shall be maintained in the client’s service file on CFC forms 6030 & 6030A.
CFC staff is made aware of the current Client’s Rights Policy (Pol 3.7) by their immediate supervisor and documented on the new employee program checklist at the time they are hired.
A copy of the Client’s Rights and Client Grievance Procedure shall be posted in the hallway or waiting room of each service location, along with copies of CFC’s operating licenses.
A copy of the Client’s Rights shall be made available to the client in their native language or through the services of an interpreter.

Pol 3.7 – Approved by the President of Christian Family Care, November 16, 2023.

HIPAA Notice of Privacy Practices

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

If you have any questions about this notice, please contact Christian Family Care’s (CFC) Vice President (VP) of Community and Human Flourishing at (602) 234-1935.

WHO WILL FOLLOW THIS NOTICE

This notice describes our agency’s practices and that of:

All departments and units of the agency.
All employees, staff, and other agency personnel.

OUR PLEDGE REGARDING PROTECTED HEALTH INFORMATION (PHI)

We understand that protected health information (“PHI”) about you and your health is personal. We are committed to protecting PHI. We create a record of the care and services you receive at the agency. We need this record to provide you with quality care and to comply with certain legal requirements. We are required by law to maintain the privacy of your PHI and to provide you with this Notice of our legal duties and privacy practices with respect to your PHI. We are also required by law to notify you in the event of a breach of your unsecured PHI. This Notice applies to all the records of your care generated by the agency, whether made by agency personnel or your personal therapist/case worker.

This Notice will tell you about how we may use and disclose PHI about you. We also describe your rights and certain obligations we have regarding the use and disclosure of PHI. We are required to abide by the terms of this Notice currently in effect.

HOW WE MAY USE AND DISCLOSE PROTECTED HEALTH INFORMATION (PHI) ABOUT YOU WITHOUT YOUR WRITTEN AUTHORIZATION

For Treatment – We may use PHI about you to provide you with health care services. We may disclose PHI about you to doctors, interns, and other health professionals who are involved in taking care of you at the agency. We may also disclose information about you to other health care providers outside the agency so they can provide health care to you.

For Payment – We may use and disclose information about you so that the treatment and services you receive may be billed to a third-party payer and so that payment may be collected on your behalf. For example, we may need to give your health plan information about services received at the agency so that your health plan will pay us or reimburse you for the services rendered. We may also tell your health plan about services you are going to receive to obtain prior approval or to determine whether your plan will cover the services.

For Health Care Operations – We may use and disclose PHI about you for agency operations. These uses and disclosures are necessary to run the agency and to ensure that all our clients receive quality care. For example, we may: use PHI to review our treatment and services and to evaluate the performance of our staff in caring for you; combine PHI about many clients to decide what additional services the agency should offer, what services are not needed, and whether certain new services are effective; disclose information to other staff and interns for review and learning purposes; combine the PHI we have with PHI from other agencies to compare how we are doing and see where we can make improvements in the care and services we offer; or remove information that identifies you and disclose such “de-identified” information so that others may use it to study health care and health care delivery without identifying specific clients.

Appointment Reminders – We may use and disclose PHI to contact you as a reminder that you have an appointment for services at the agency.

OTHER USES AND DISCLOSURES WITHOUT WRITTEN AUTHORIZATION

Treatment Alternatives – We may use and disclose PHI to tell you about or recommend treatment options or alternatives that may be of interest to you.

Health-Related Benefits and Services – We may use and disclose PHI to tell you about health-related benefits or services that may be of interest to you.

Individuals Involved in Your Care or Payment for Your Care – We may release PHI about you to a friend or family member who is involved in your care. We may also give information to someone who helps pay for your care. We may disclose the relevant PHI to these persons if you do not object or we can reasonably infer from the circumstances that you do not object to the disclosure; however, when you are not present or are incapacitated, we can make the disclosure if, in the exercise of professional judgment, we believe the disclosure is in your best interest.

Research – Under certain circumstances, we may disclose PHI about you for research purposes, provided certain measures have been taken to protect your privacy.

As Required by Law – We will disclose PHI about you when required to do so by federal, state, or local law. The use and disclosure will be made in compliance with the law and will be limited to the relevant requirements of the law.

To Avert a Serious Threat to Health or Safety – We may use and disclose PHI about you, when necessary, to prevent a serious threat to your health and safety or the health and safety of the public or another person. Any disclosure, however, would only be to someone reasonably likely to be able to help prevent the threat.

Military and Veterans – If you are a member of the armed forces, we may release PHI about you as required by military command authorities. We may also release PHI about foreign military personnel to the appropriate foreign military authority.

Public Health Risks – We may disclose PHI about you for public health activities. These activities generally include the following:

To prevent or control disease, injury, or disability;
To report births and deaths;
To notify a person who may have been exposed to a disease or may be at risk for contracting or spreading a disease or condition;
To notify the appropriate government authority if we believe an individual has been the victim of abuse, neglect, or domestic violence. We will only make this disclosure if you agree or when required or authorized by law.

Health Oversight Activities – We may disclose PHI to a health oversight agency for activities authorized by law. These oversight activities include, for example, audits, investigations, inspections, and licensure. These activities are necessary for the government to monitor the health care system, government programs, and compliance with civil rights laws.

Lawsuits and Disputes – We may disclose PHI about you in response to a court or administrative order. We may also disclose PHI about you in response to a subpoena, discovery request, or other lawful process without a court or administrative order, but only if efforts have been made to tell you about the request (which may include written notice to you) or to obtain an order protecting the information requested.

Law Enforcement – We may release PHI if asked to do so by a law enforcement official:

In response to a court order, subpoena, warrant, summons or similar process;
To identify or locate a suspect, fugitive, material witness, or missing person;
About the victim of a crime if, under certain limited circumstances, we are unable to obtain the person’s agreement;
About a death we believe may be the result of criminal conduct;
About criminal conduct at the agency; and
In emergency circumstances to report a crime; the location of the crime or victims; or the identity, description or location of the person who committed the crime.

National Security and Intelligence Activities – We may release PHI about you to authorized federal officials for intelligence, counterintelligence, and other national security activities authorized by law.

Inmates – If you are an inmate of a correctional institution or under the custody of a law enforcement official, we may release PHI about you to the correctional institution or law enforcement official. This release would be necessary (1) for the institution to provide you with services; (2) to protect your health and safety or the health and safety of others; or (3) for the safety and security of the correctional institution.

Coroners, Funeral Directors, and Organ Donation – CFC may disclose health information to a coroner or medical examiner for identification purposes, determining cause of death or for the coroner or medical examiner to perform other duties authorized by law. We may also disclose health information to a funeral director, as authorized by law, in order to permit the funeral director to carry out his or her duties. We may disclose such information in reasonable anticipation of death. Health information may be used and disclosed for cadaveric organ, eye, or tissue donation purposes.

Workers’ Compensation – Your health information may be disclosed by CFC as authorized by and to the extent necessary to comply with workers’ compensation laws and other similar legally-established programs.

Other Required Uses and Disclosure – Under the law, CFC must make disclosures to you, and when required by the Secretary of the U.S. Department of Health and Human Services, to investigate or determine our compliance with the law.

FUNDRAISING

We may use PHI about you to contact you to raise money for the agency, or an agency-related foundation, and its operations. If you wish to have your name removed from the list to receive fundraising requests supporting CFC or a CFC-related foundation, please call (602) 234-1935 or send an email to info@cfcare.org.

Uses and DISCLOSURES Requiring Your Written Authorization

Use or Disclosure with Your Authorization – We must obtain your written authorization for most uses and disclosures of psychotherapy notes, uses and disclosures of PHI for marketing purposes (with limited exceptions), and disclosures that constitute the sale of PHI. Other uses and disclosures of PHI not covered by this notice or the laws that apply to us will be made only with your written permission. For instance, you will need to complete and sign an authorization form before we can send your PHI to your life insurance company. If you provide us with permission to use or disclose PHI about you, you may revoke that permission, in writing, at any time. If you revoke your permission, we will no longer use or disclose PHI about you for the reasons covered by your written authorization. We cannot take back any disclosures we have made with your permission, and we must retain our records of the services we provided you in accordance with AZ Revised Statute §12-2297 “Retention of Records” and CFC Administrative Guideline (AG) 29 – Case Record Maintenance, Closing and Destruction.

Uses and Disclosures of Your Highly Confidential Information – Federal and state law sometimes require special privacy protections for certain highly confidential information about you (“Highly Confidential Information”). This Highly Confidential Information may include the subset of your PHI that: (1) is maintained in counseling notes; (2) is about mental health and developmental disabilities services; (3) is about alcohol and drug abuse prevention, treatment and referral; (4) is about HIV/AIDS testing, diagnosis or treatment; (5) is about sexually-transmitted disease(s); (6) is about genetic testing; (7) is about child abuse and neglect; (7) is about domestic abuse of an adult with a disability; or (8) is about sexual assault. For us to disclose your Highly Confidential Information for a purpose other than those permitted or required by law, we will generally seek your written permission.

YOUR RIGHTS REGARDING PROTECTED HEALTH INFORMATION (PHI) ABOUT YOU

You have the following rights regarding PHI we maintain about you:

Confidentiality – You have the right to request that CFC use only confidential means of communicating with you about health information. This means you may request to have information delivered to you at a certain time or place. CFC asks that such requests be made in writing, on a form provided by CFC that must be submitted to the VP of Community and Human Flourishing. CFC will accommodate all reasonable requests.

Right to Inspect and Copy – You have the right to inspect and/or request a copy of PHI that may be used to make decisions about your care. Usually, this includes behavioral health and billing records. You may also request that we provide copies of this PHI in a format other than photocopies, such as providing them to you electronically, if the PHI is readily producible in such form and format.

To inspect PHI that may be used to make decisions about you, you must submit your request in writing to the VP of Community and Human Flourishing. If you request a copy of the information, we may charge a fee for the costs of copying, mailing or other supplies associated with your request.

We may deny your request to inspect or receive a copy in certain limited circumstances. If you are denied access to PHI, you may request that the denial be reviewed. Another licensed health care professional chosen by the agency will review your request and the denial. The person conducting the review will not be the person who denied your request. We will comply with the outcome of the review.

Right to Amend – If you feel that PHI we have about you is incorrect or incomplete, you may ask us to amend the information. You have the right to request an amendment for as long as the information is kept by or for the agency.

To request an amendment, your request must be made in writing and submitted to the VP of Community and Human Flourishing. In addition, you must provide a reason that supports your request.

We may deny your request for an amendment if it is not in writing or does not include a reason to support the request. In addition, we may deny your request if you ask us to amend information that:

Was not created by us, unless the person or entity that created the information is no longer available to make the amendment;
Is not part of the PHI kept by or for the agency;
Is not part of the information which you would be permitted to inspect and copy; or
Is not accurate and complete.

If we deny your request to amend, we will notify you in writing. You then have the right to submit to us a written statement of disagreement with our decision, and we have the right to rebut that statement.

Right to an Accounting of Disclosures – You have the right to request an “accounting of disclosures.” This is a list of the disclosures we have made of information about you other than disclosures related to treatment, payment, health care operations, with your authorization, or certain other types of disclosures.

To request this list of accounting of disclosures, you must submit your request in writing to the VP of Community and Human Flourishing. Your request must state a time period which may not be longer than six years prior to the date of your request. Your request should indicate in what form you want the list (for example, on paper, electronically, etc.). The first list you request within a 12-month period will be free. For additional lists, we may charge you for the costs of providing the list. We will notify you of the cost involved and you may choose to withdraw or modify your request at that time before any costs are incurred.

Right to Request Restrictions – You have the right to request a restriction or limitation on the PHI we use or disclose about you for treatment, payment, or health care operations. You also have the right to request a limit on the information we disclose about you to someone who is involved in your care or the payment for your care, like a family member or friend. For example, you could ask that we not use or disclose information about a certain service you have received.

We are not required to agree to your request, except requests to restrict disclosures to a health plan where (a) the disclosure relates to Payment or Health Care Operations disclosures and is not required by law, and (b) the PHI pertains solely to a health care item or service for which you (or another person) have paid in full. If we do agree, we will comply with your request.

To request restrictions, you must make your request in writing to the VP of Community and Human Flourishing. In your request, you must tell us (1) what information you want to limit; (2) whether you want to limit our use, disclosure, or both; and (3) to whom you want the limits to apply, for example, disclosures to your spouse.

Right to a Paper Copy of This Notice – You have the right to a paper copy of this notice. You may ask us to give you a copy of this notice at any time. Even if you have agreed to receive this notice electronically, you are still entitled to a paper copy of this notice.

You may obtain a copy of this notice at our website, www.cfcare.org.

To obtain a paper copy of this notice, submit your request to the VP of Community and Human Flourishing via U.S. mail, fax, e-mail, or phone call.

CHANGES TO THIS NOTICE

We reserve the right to change this notice. We reserve the right to make the revised or changed notice effective for information we already have about you and any information we receive in the future. We will post a copy of the current notice in the agency. The notice will contain on the first page, in the lower left-hand corner, the effective date. In addition, each time you begin services at the agency, we will offer you a copy of the current notice in effect.

COMPLAINTS

If you believe your privacy rights have been violated, you may file a complaint with the agency, Arizona Department of Child Safety, or with the U.S. Department of Health and Human Services. To file a complaint with the agency, contact CFC’s VP of Community and Human Flourishing, 2346 N. Central Avenue, Phoenix, AZ 85004 (602) 234-1935. All complaints must be submitted in writing.

You will not be penalized for filing a complaint.

Approved by the President of Christian Family Care, March 6, 2023.

Website Privacy Policy

Thank you for visiting our website! Christian Family Care Agency Inc. (“Christian Family Care,” “we,” “us,” or “our”), a 501(c)(3) nonprofit organization, has adopted this Privacy Policy to inform you about how we collect, use, and share personal information from or about the users of our website, https://cfcare.org/, or any other Christian Family Care online service that posts a link to this Privacy Policy (together, the “Services”), including the choices Christian Family Care offers with respect to that personal information. For certain Services, there may be additional notices about our information practices and choices. Please read those additional privacy disclosures to understand how they apply to you. When we refer to “you” or “user”, we mean someone who uses any of the Services.

By visiting or otherwise using the Service, you agree to our Terms of Use and consent to our data collection, use, and disclosure practices, and other activities as described in this Privacy Policy, and any additional statements that may be posted on an applicable part of the Service. If you do not agree and consent, please discontinue use of the Service, and uninstall Service downloads and applications.

If you have any questions about this Privacy Policy or if you would like to request accommodations, please contact us at info@CFCare.org or call us at (800) 939-5432.

Table of Contents

CHRISTIAN FAMILY CARE

HIPAA Information We Collect and the Purposes for Our Collection

How We Use the Information We Obtain

Information We Share with Third Parties

Information You Disclose Publicly or To Others

Third-Party Content, Third-Party Services, Social Features, Advertising and Analytics

Data Security

Transfers of Information to the United States

Children’s Privacy

Accessing and Changing Information

Choices: Tracking and Communications Options

Information We Collect and the Purposes for Our Collection

1. Information that you share with us.

We collect personal information you choose to share with us, for the purposes set forth below.

Contact Information: We collect your name, phone number, home and/or mailing address, and email address when you register for our services, submit a request to receive materials by mail, subscribe to our electronic mailing list, submit a question or comment or suggestion through the Service, or otherwise communicate or transact through the Service.
Payment Information: We collect your payment information, such as your credit card information, when you participate in “Ways to Give” on the Service, or otherwise transact through the Service.
Other Information: We collect additional information about you, such as information about your organization/church affiliation, for the purposes set forth above.

2. Information collected automatically.

Christian Family Care, our Service Providers, and/or Third-Party Services (defined below) may also automatically collect certain information about you when you access or use the Service (“Usage Information”). Christian Family Care collects your information automatically for technical purposes, such as to enhance our website’s functionality, and to track the number of unique visitors to the Service, including as follows:

Log Information: Log information is data about your use of the Service, such as IP address, browser type, Internet service provider, referring/exit pages, operating system, date/time stamps, and related data, and may be stored in log files.
Information Collected by Cookies and Other Tracking Technologies: Cookies and other tracking technologies (collectively, “Tracking Technologies”), including, without limitation, web beacons/tracking pixels, embedded scripts, and device and monitoring may be used to collect information about interactions with the Service or emails, including information about your browsing and activities on the Service.

The Tracking Technologies that may be used on the Service to automatically collect Usage Information include:

Cookies: A cookie is a small text file that is stored on a user’s device, which may be session ID cookies or tracking cookies. Session cookies make it easier for you to navigate the Service and expire when you close your browser. Tracking cookies remain longer and help in understanding how you use the Service and enhance your user experience. Cookies may remain on your hard drive for an extended period. If you use your browser’s method of blocking or removing cookies, some but not all types of cookies may be deleted and/or blocked and as a result some features, and functionalities of the Service may not work. The Service may associate some or all of these types of cookies with your devices.
Web Beacons (“Tracking Pixels”): Web beacons are small graphic images, also known as “Internet tags” or “clear gifs,” embedded in webpages and email messages that may be used, without limitation, to count the number of visitors to the Service, to monitor how users navigate the Service, and to count content views.
Embedded Scripts: An embedded script is a programming code designed to collect information about your interactions with the Service. It is temporarily downloaded onto your computer from Christian Family Care’s web server, or from a third party with which Christian Family Care works and is active only while you are connected to the Service and deleted or deactivated thereafter.
Device and Activity Monitoring: Technologies that monitor, and may record, certain of your interactions with the Service, and/or collect and analyze information from your device, such as, without limitation, your operating prevention, troubleshooting, tracking and/or improving the Services and customizing or optimizing your experience on the Services.

Some information about your use of the Service and certain other online services may be collected using the Tracking Technologies described above across time and services and used by Christian Family Care and third parties for purposes such as to associate different devices you use and deliver relevant ads and/or other content to you on the Service and certain other online services.

Tracking Technologies Choices and Consent. We are giving you detailed notice of the Tracking Technologies and your choices regarding them so that your consent is meaningfully informed. We may also provide you with a choice as to the level of data you share with us or allow Tracking Technologies to collect. The Service is limited, and some features may not be available based on what data you elect and/or consent to share with us. For information on how to exercise preferences as to our features, functionality, and communications, see the Choices: Tracking and Communications Options section.

3. Information third parties provide about you.

Christian Family Care may receive information about you from third parties, including your friends and others that use the Service, when they submit content to us or otherwise interact with the Service. Additionally, we may, from time to supplement the information we collect via our Service with outside records from third parties. To the extent we combine information we receive outside of the Service with your personal information we collect on the Service, we will apply this Privacy Policy to such combined information, unless we have disclosed otherwise. Otherwise, information collected outside of the Service is not treated as personal information that is covered by this Privacy Policy, with exceptions.

4. Your HIPAA Rights.

Certain information that you provide to us or that we obtain from or about you may be protected health information covered by the Health Insurance Portability and Accountability Act (“HIPAA”). For more information regarding your rights and our obligations to you under HIPAA, please refer to our Notice of Privacy Practices.

How We Use the Information We Obtain

Christian Family Care may use the information about you, including the personal information that we collect about or from you, for any purposes not inconsistent with Christian Family Care’s statements under this Privacy Policy, or otherwise made by us in writing at the point of collection, and not prohibited by applicable law, including without limitation, the following:

Understand your needs and provide you with better service;
Allow you to participate in the features we offer on the Service;
Facilitate, manage, personalize, and improve your online experience;
Process your registration, manage your account and/or process and maintain the information you provide to us;
Transact with you, provide services and information you request, respond to your comments, quests, and requests, serve you content and/or advertising, and send you notices;
Fulfill other purposes disclosed at the time you provide personal information or otherwise where we are legally permitted or are required to do so; and
Prevent and address fraud, breach of policies or terms, and threats or harm.

Use of partner information is limited to partner communications, internal purpose of Christian Family Care, and to further the ministry activities and purposes of Christian Family Care.

Information We Share with Third Parties

Christian Family Care will not sell or rent your personal information to other organizations, and we endeavor to keep confidential the identity of our partners. Except as restricted by applicable law, this Privacy Policy, or any other representation Christian Family Care makes to you, Christian Family Care may share the personal information we collect about or from you. For clarity, if we de-identify or aggregate information about you, the information is no longer personal information for which we have an obligation to you based on this Privacy Policy (or a statement made elsewhere on the Service), and accordingly, we may share it with others freely.

1. Marketing.

We may use your personal information to send you marketing communications. We do not share your personal information with third parties for those third parties’ direct marketing purposes unless we have provided you with the ability to choose to consent or withhold consent to such sharing at the time you provide your personal information, in which chase we will honor your choice. It is not our desire to send unwanted communications to you. Please contact us at info@CFCare.org or call us at (800) 939-5432 if you wish to unsubscribe from our marketing communications.

2. With your disclosure or consent.

Your activities on the Services may, by their nature, result in the sharing of your information with third parties. By engaging in these activities, you consent to that and further sharing and disclosure to third parties. Such third-party data receipt and collection is subject to the privacy and business practices of that third party, not us.

3. Third parties providing services on our behalf.

Our agents, vendors, consultants, and other service providers (collectively, “Service Providers”) may receive, or be given access to your information, including, without limitation, the personal information we collect from or about you on the Service. We do not authorize our Service Providers to use the information to send you direct marketing services other than related to Christian Family Care without your consent.

4. To protect the rights of Christian Family Care and our Users.

We may disclose your information if we believe in good faith that doing so is necessary or appropriate: (i) to protect or defend the rights, safety, or property of Christian Family care or our users; (ii) to investigate, prevent, or take action regarding illegal activities, or suspected fraud; (iii) to enforce this Privacy Policy, our Terms of Use, and other applicable agreements and policies; (iv) as evidence in litigation or other proceedings in which we or our affiliates may be involved; and (v) to comply with legal and regulatory obligations and, to the extent not prohibited by applicable law, law enforcement requests.

Information You Disclose Publicly or To Others

The Service may permit you to post or submit content (i.e., “Submissions”) including, without limitation, written content, data, or other content. If you choose to submit UGC to any public area of the Service, your UGC will be considered “public” and will be accessible by anyone, including Christian Family Care. Notwithstanding anything to contrary, unless otherwise explicitly agreed by us, the personal information included in UGC is not subject to our usage or sharing limitations, or other obligations under this Privacy Policy or otherwise, and may be used and shared by us and third parties to the fullest extent not prohibited by applicable law. We encourage you to exercise caution when making decisions about what you disclose in such public areas.

Additionally, the Service may offer you the option to send a communication to a friend or contact. If so, Christian Family Care relies on you to only send to people who have given you permission to do so. The recipient’s personal information that you provide (e.g., their name, email, and/or other contact information) will be used to facilitate the communication but will not be used by us for any other marketing purposes unless we obtain consent from that person. Your contact information and message may be included in the communication.

Third-Party Content, Third-Party Services, Social Features, Advertising and Analytics

The Service may include or link to third-party websites, apps, locations, platforms, code (e.g., plug-ins, application programming interfaces (“API”), and software development kits (“SDKs”) or other services (“Third-Party Service(s)”). These Third-Party Services may use their own Tracking Technologies to independently collect information about you and may solicit personal information from you.

Certain functionalities on the Service permit interactions that you initiate between the Service and certain Third-Party Services, such as third-party social networks (“Social Features”).

Examples of Social Features include: enabling you to send content such as contacts and photos between the Service and a Third-Party Service; “liking” or “sharing” Christian Family Care’s content; and to otherwise connect the Service to a Third-Party Service (e.g., to pull or push information to or from the Service). If you use Social Features, and potentially other Third-Party Services, information you post or provide access to may be publicly displayed on the Service or by the Third-Party Service that you use. Similarly, if you post information on a Third-Party Service that references the Service (e.g., by using a hashtag associated with Christian Family Care, such as in a tweet or status update), your post may be used on or in connection with the Service or otherwise by Christian Family Care. Also, both Christian Family Care and the third party may have access to certain information about you and your use of the Service and any Third-Party Service.

Christian Family Care may engage and work with Service Providers and other third parties to serve advertisements on the Service and/or on other online services. Some of these ads may be tailored to your interest based on your browsing of the Service and elsewhere on the Internet, which may include use of precise location and/or Cross-device Data, sometimes referred to as “interest-based advertising” and “online behavioral advertising” (“Interest–based Advertising”), which may include sending you an ad on another online service after you have left the Service (i.e., “retargeting”). We may use Microsoft and Google for advertising services. See the Choices: Tracking and Communications Options section for more information about your choices regarding certain personalized advertising.

Christian Family Care may use Google Analytics or other Service Providers for analytics services. These analytics services may use cookies and other Tracking Technologies to help us analyze Service users and how they use the Service. Information generated by these analytics services (e.g., your IP address and other Usage Information) may be transmitted to and stored by these Service Providers on servers in the U.S. (or elsewhere) and these Service Providers may use this information for purposes such as evaluating your use of the Service, compiling statistic reports on the Service’s activity, and providing other services relating to Service activity and other Internet usage. See the Choices: Tracking and Communications Options section for more information on your choices regarding these services.

We are not responsible for, and makes no representations regarding, the policies or business practices of any third parties, including, without limitation, analytics Service Providers and Third- Party Services associated with the Service, and encourages you to familiarize yourself with and consult their privacy policies and terms of use.

Data Security

Christian Family Care uses reasonable measures to protect the personal information you provide to us or that we collect from or about you (excluding UGC) from loss, theft, misuse and unauthorized access, disclosure, alteration, and destruction. Nevertheless, transmission via the Internet and online digital storage are not completely secure and Christian Family Care does not guarantee the security of your information collected through the Service.

Transfers of Information to the United States

Christian Family Care is based in the U.S. and the information we and our Service Providers collect is governed by U.S. law. If you are accessing the Service from outside of the U.S., please be aware that information collected through the Service may be transferred to, processed, stored, and used in the U.S. Data protection laws in the U.S. may be different from those of your country of residence. Your use of the Service or provision of any information therefore constitutes your consent to the transfer to and from, processing, usage, sharing, and storage of your information, including Personally Identifiable Information, in the U.S. as set forth in this Privacy Policy.

Children’s Privacy

The Service is intended for a general audience and not directed to children less than 13 years old. Christian Family Care does not intend to collect personal information as defined by the U.S. Children’s Online Privacy Protection Act (“COPPA”) in a manner that is not permitted by COPPA. If we obtain knowledge that we have collected children’s personal information in a manner not permitted by COPPA, we will remove such data to the extent required by COPPA.

Accessing and Changing Information

Christian Family Care may provide web pages or other mechanisms allowing you to delete, correct, or update some of the personal information personal information you provide to us or that we collect from or about you (e.g., contact information). We will make good faith efforts to make requested changes in our then-active databases as soon as practical, but it is not always possible to completely change, remove or delete all of your information or public postings from our databases and residual and/or cached data may remain archived thereafter. Further, we reserve the right to retain data (a) as required by applicable law; and (b) for so long as necessary to fulfill the purposes for which the data is retained except to the extent prohibited by applicable law.

Choices: Tracking and Communications Options

1. Tracking Technologies generally.

Regular cookies may generally be disabled or removed by tools available as part of most commercial browsers, and in some instances blocked in the future by selecting certain settings. Browsers offer different functionalities and options, so you may need to set them separately. Also, tools from commercial browsers may not be effective with Flash cookies (also known as locally shared objects)¹, HTML5 cookies, or other Tracking Technologies. For information on disabling Flash cookies, go to Adobe’s website http://helpx.adobe.com/flash-player/kb/disable- third-party-local-shared.html. Please be aware that if you disable or remove these technologies, some parts of the Service may not work and that when you revisit the Service your ability to limit browser-based Tracking Technologies is subject to your browser settings and limitations.

Some App-related Tracking Technologies in connection with non-browser usage (e.g., most functionality of a mobile app) can only be disabled by uninstalling the app. To uninstall an app, follow the instructions from your operating system or handset manufacturer. Apple and Google mobile device settings have settings to limit ad tracking, and other tracking, but these may not be completely effective.

Your browser settings may allow you to automatically transmit a “Do Not Track” signal to online services you visit. Note, however, there is no consensus among industry participants as to what “Do Not Track” means in this context. Like many online services, Christian Family Care currently does not alter its practices when we receive a “Do Not Track” signal from a visitor’s browser. To find out more about “Do Not Track,” you can visit http://www.allaboutdnt.com, but Christian Family Care is not responsible for the completeness or accuracy of this third-party information. Some third parties, however, may offer you choices regarding their Tracking Technologies. One way to potentially identify cookies on our web site is to add the free Ghostery plug-in to your browser (www.ghostery.com), which according to Ghostery will display for you traditional, browser-based cookies associated with the web sites (but not mobile apps) you visit and privacy and opt-out policies and options of the parties operating those cookies.

Christian Family Care is not responsible for the completeness or accuracy of this tool or third- party choice notices or mechanisms. For specific information on some of the choice options offered by third party analytics and advertising providers, see the next section. We may, from time-to-time, and in certain jurisdictions, offer or point you to tools that allow you to exercise certain preferences regarding cookies and other Tracking Technologies associated with the Services, but such tools rely on third parties and third-party information so we do not guaranty that the tools will provide complete and accurate information or be completely effective. For instance, here is where you can find cookie controls for popular browsers:

We do not represent that these third-party tools, programs or statements are complete or accurate. You will need to do this on each browser that you use to access our Services and clearing cookies on your browser(s) may disable your preference settings. Also, our Services may not function properly or as intended if you block all or even certain cookies. Accordingly, you may want to consider the more limited opt-out choices noted in the next section.

2. Analytics and advertising tracking technologies.

You may exercise choices regarding the use of cookies from Google Analytics by going to https://tools.google.com/dlpage/gaoptoutor downloading the Google Analytics Opt-out Browser Add-on. You may exercise choices regarding the use of cookies from Adobe Analytics by going to https://www.adobe.com/privacy/opt-out.html under the section labeled “Tell our customers not to measure your use of their web sites or tailor their online ads for you.”

You may choose whether to receive some Interest-based Advertising by submitting opt-outs. Some of the advertisers and Service Providers that perform advertising-related services for us and third parties may participate in the Digital Advertising Alliance’s (“DAA”) Self-Regulatory Program for Online Behavioral Advertising. To learn more about how you can exercise certain choices regarding Interest-based Advertising, including use of Cross-device Data for serving ads, visit http://www.aboutads.info/choices/, and http://www.aboutads.info/appchoices for information on the DAA’s opt-out program specifically for mobile apps (including use of precise location for third party ads). Some of these companies may also be members of the Network Advertising Initiative (“NAI”). To learn more about the NAI and your opt-out options for their members, see http://www.networkadvertising.org/choices/. Please be aware that, even if you are able to opt out of certain kinds of Interest-based Advertising, you may continue to receive other types of ads. Opting out only means that those selected members should no longer deliver certain Interest-based Advertising to you but does not mean you will no longer receive any targeted content and/or ads (e.g., from other ad networks). Also, if your browsers are configured to reject cookies when you visit these opt-out webpages, or you subsequently erase your cookies, use a different device or web browser or use a non-browser-based method of access (e.g., mobile app), your NAI / DAA browser-based opt-out may not, or may no longer, be effective. Christian Family Care supports the ad industry’s Self-regulatory Principles for Online Behavioral Advertising and expects that ad networks Christian Family Care directly engages to serve you Interest-based Advertising will do so as well, though Christian Family Care cannot guaranty their compliance. We are not responsible for the effectiveness of, or compliance with, any third party’s opt-out options or programs or the accuracy of their statements regarding their programs.

We may also use Microsoft Advertising Services and Google Ad Services. To learn more about the data Microsoft collects and how your data is used by it and to opt-out of certain Microsoft browser Interest-based Advertising, please visit here. To learn more about the data Google collects and how your data is used by it and to opt out of certain Google browser Interest-based Advertising, please visit here.

3. Communications.

You can opt out of receiving certain promotional communications (emails or text messaging) from Christian Family Care at any time by (i) for promotional e-mails, following the instructions provided in emails to click on the unsubscribe link, or if available by changing your communication preferences by logging onto your account; and (ii) for text messages, following the instructions provided in text messages from Christian Family Care to text the word, “STOP”. Please note that your opt-out is limited to the e-mail address or phone number used and will not affect subsequent subscriptions. If you opt-out of only certain communications, other subscription communications may continue. Even if you opt out of receiving promotional communications, Christian Family Care may, subject to applicable law, continue to send you non-promotional communications, such as those about your account, transactions, servicing, or Christian Family Care’s ongoing business relations with you.

4. Changes to this Privacy Policy

This Privacy Policy is subject to change from time to time. Christian Family Care will endeavor to post a notice of any changes to this Privacy Policy for a period of thirty (30) days following any such modifications. Therefore, you are advised to review this Privacy Policy occasionally, or at least every thirty (30) days. Your continued use of this Site after Christian Family Care’s notice of modification of this Privacy Policy shall constitute your acceptance of the modified Privacy Policy. If any term or provision of this Privacy Policy shall be found to be invalid, illegal or otherwise unenforceable, such finding shall not affect the other terms or provisions of this Privacy Policy, or the whole of this Privacy Policy, but such term or provision shall be deemed modified to the extent necessary to render such term or provision enforceable, and the rights and obligations of you and Christian Family Care shall be construed and enforced accordingly, preserving to the fullest permissible extent the intent and agreements set forth in this Privacy Policy.

5. Contact Us

If you have any questions or concerns relating to this Privacy Policy, please contact us at info@CFCare.org or call us at (800) 939-5432.

Approved by the President of Christian Family Care, September 6, 2023.

Terms and Conditions of Use

Christian Family Care Agency Inc. (“Christian Family Care,” “we,” “us,” or “our”) is a 501(c)(3) nonprofit social services agency licensed by the state of Arizona and accredited by the Council on Accreditation since 2002. We partner with families, churches, and caring neighbors to provide comprehensive child and family services including adoption and foster care, early childhood education, prevention and restorative counseling and support programs for children, families, and women.

Please read these Terms and Conditions of Use (“Terms”) carefully before using this website and any online service provided by Christian Family Care that posts a link to these Terms (the “Services”). By visiting or otherwise using the Service in any manner, you agree to the then posted Terms and applicable Additional Terms (defined below), to be bound by them, and that you have read and understood them. You also acknowledge, agree and consent to our data practices as described in our Privacy Policy.

These Terms affect your legal rights, responsibilities and obligations and govern your use of the Service, are legally binding, limit Christian Family Care’s liability to you and require you to indemnify us and to settle certain disputes through individual arbitration. If you do not wish to be bound by these Terms and any Additional Terms, do not use the Service and uninstall Service downloads and applications.

DO NOT USE THIS SERVICE FOR MEDICAL EMERGENCY SERVICES. IN AN EMERGENCY, CALL 911, YOUR LOCAL EMERGENCY ASSISTANCE NUMBER, OR GO TO THE NEAREST EMERGENCY ROOM.

BY USING THIS SERVICE, YOU AGREE TO BE BOUND BY THE TERMS, AND REPRESENT THAT YOU ARE OVER THE AGE OF 18 AND ABLE TO FORM LEGALLY BINDING CONTRACTS, OR IF YOU ARE UNDER THE AGE OF 18, YOU ARE USING THE SERVICE WITH THE EXPRESS WRITTEN PERMISSION AND UNDER THE SUPERVISION OF A PARENT OR GUARDIAN.

ADDITIONAL TERMS. In some instances, additional or different terms, posted on the Service, apply to your use of certain parts of the Service (individually and collectively, “Additional Terms”). To the extent there is a conflict between these Terms and any applicable Additional Terms, the Additional Terms will control unless the Additional Terms expressly state otherwise.

UPDATES TO THESE TERMS AND ADDITIONAL TERMS. We may prospectively change these Terms and Additional Terms by posting new or changed terms on the Service as more fully explained in the Updates to Terms section.

1. OWNERSHIP AND YOUR RIGHTS TO USE THE SERVICE AND CONTENT.

1.1 Ownership. The Service incorporates proprietary intellectual properties, which are protected by copyright (including certain rights of patentability) and are maintained by Christian Family Care and/or its affiliates, as confidential and proprietary information to be used only in connection with the terms of this agreement. The Service, including the proprietary intellectual properties incorporated within the Service and all of its content (collectively, “Content”), including all copyrights, patents, trademarks, service marks, trade names and all other intellectual property rights therein (“Intellectual Property”), are owned and controlled by Christian Family Care, our licensors, and certain other third parties. All right, title, and interest in and to the Content and Intellectual Property available via the Service is the property of Christian Family Care, our licensors or certain other third parties, and is protected by U.S. and international copyright, trademark, trade dress, patent and/or other Intellectual Property and unfair competition rights and laws to the fullest extent possible. Christian Family Care owns the copyright in the selection, compilation, assembly, arrangement, and enhancement of the Content of the Service.

1.3 Your Rights to Use the Service and Content. Your right to use the Service and Content is subject to your strict compliance with these Terms and the Additional Terms. Your right to access and use the Service and the Intellectual Property shall automatically terminate upon any violations. These rights are non-exclusive, limited, and revocable by us at any time in our sole discretion without advance notice or liability. As your right to access and use the Service and the content is personal to you, you may not assign nor transfer your right; any attempt to do so is void. You may, for your personal, non-commercial, lawful use only (collectively, the following are “Christian Family Care Licensed Elements”):

Display, view, use, and play the Content on a computer, mobile, or other internet enabled or permitted device (“Device”) and/or print one copy of the Content (excluding source and object code in raw form or otherwise) as it is displayed to you;
Stream the Content using any of the widgets and/or other digital streaming internet video players, if any, provided on the Service;
Subject to any applicable Additional Terms, if the Service includes a “Send to Friend,” social media sharing or similar tool that allows you to initiate and send to one or more of your contacts a communication that includes content, or to post our content to third-party services or your own site or online service, and the tool is operational, use the tool to do so; provided, however, that you do not do so in any manner that violates applicable law or third-party rights or reflects negativity on us, and only send to recipients you have permission to contact;
If the Service includes a “Download” link next to a piece of content (including, without limitation, an image, an icon, a wallpaper, a music track, a video, a trailer, an RSS feed), you may only download a single copy of such content to a single device;
Download, install and use one copy of any software, including apps, that we make available on or through the Service (“Software”) on your Device in machine-executable object code form only and make one additional copy for back-up purposes; provided, however, that you understand and agree that (i) by allowing you to download the Software, Christian Family Care does not transfer title to the Software to you (i.e., you own the medium on which the Software is recorded, but the Software’s owner (which may be Christian Family Care and/or its third-party Software licensor) will retain full and complete title to such Software); (ii) you may not copy, modify, adapt, translate into any language, distribute, or create derivative works based on the Software, except as expressly authorized in these Terms or applicable Additional Terms, without the prior written consent of Christian Family Care; (iii) you may not assign, rent, lease, or lend the Software to any person or entity and any attempt by you to sublicense, transfer, or assign the Software will be void and of no effect; and (iv) you may not decompile, disassemble, reverse engineer, or attempt to reconstruct, identify, or discover any source code, underlying ideas, underlying user interface techniques, or algorithms of the Software by any means whatsoever, except to the extent the foregoing restriction is prohibited by applicable law;
If made available to you, obtain a registered personal account (and/or related username and password) on the Service and interact with the Service in connection therewith;
Link to the Service from a website or other online service, so long as: (i) the links only incorporate text, and do not use any Christian Family Care names, logos, or images, (ii) the links and the content on your website do not suggest any affiliation with Christian Family Care or cause any other confusion, and (iii) the links and the content on your website do not portray Christian Family Care or its products or services in a false, misleading, derogatory, or otherwise offensive manner, and do not contain content that is unlawful, offensive, obscene, lewd, lascivious, filthy, violent, threatening, harassing, or abusive, or that violate any right of any third-party or are otherwise objectionable to Christian Family Care. Christian Family Care reserves the right to suspend or prohibit linking to the Service for any reason, in its sole discretion, without advance notice or any liability of any kind to you or any third-party; and
Use any other functionality expressly provided by Christian Family Care on or through the Service for use by users, subject to these Terms (including, without limitation, functionality to create and/or post Submissions (as defined below)) and any Additional Terms.

1.4 Rights of Others. In using the Service, you must respect the Intellectual Property and rights of others and Christian Family Care. Your unauthorized use of Content may violate the rights of others and applicable laws and may result in your civil and criminal liability. If you believe that your work has been infringed via the Service, please refer to the Copyright section below.

1.5 Reservation of All Rights Not Granted as to Content and Service. These Terms and any applicable Additional Terms include only narrow, limited grants of rights to use and access the Service and Content. No other right or license may be construed, under any legal theory, by implication, estoppel, industry custom, or otherwise. ALL RIGHTS NOT EXPRESSLY GRANTED TO YOU ARE RESERVED BY CHRISTIAN FAMILY CARE AND ITS LICENSORS AND OTHER THIRD PARTIES. ANY UNAUTHORIZED USE OF ANY CONTENT OR THE SERVICE FOR ANY PURPOSE IS PROHIBITED.

1.6 Third-Party Services. We are not responsible for third parties or their content, advertisement(s), apps or sites (“Third-Party Services”). For instance, portions of the Service may be integrated into or linked to third-party sites, platforms and apps that we do not control. Similarly, we may make third-party ads and other Third-Party Services, which we also may not control, available to you on or via our Service. This may include the ability to register or sign-in to our Services using Facebook Connect or other third-party tools, and to post content on Third- Party Services using their plug-ins made available on our Services. Use caution when dealing with third parties and consult their terms of use and privacy policies. We take no responsibility for Third-Party Services.

2. CONTENT YOU SUBMIT.

2.1 Submissions. You grant us a non-exclusive, unrestricted, unconditional, unlimited, worldwide, irrevocable, perpetual, transferable and cost-free right and license to use, copy, record, distribute, reproduce, disclose, sell, re-sell, sublicense (through multiple levels), display, publicly perform, transmit, publish, broadcast, translate, make derivate works of, and otherwise use and exploit in any manner whatsoever, all or any portion of any material or information you post or submit to us (on or via the Service, or by means other than the Service, including without limitation via our social media pages and accounts such as Facebook, Twitter and LinkedIn) (“Submissions”), and derivative works thereof, for any purpose whatsoever in all formats, on or through any means or medium now known or hereafter developed, and with any technology or devices now known or hereafter developed, and to advertise, market, and promote the same, all without any obligation to you not required by applicable law, or explicit terms of our Privacy Policy or applicable Additional Terms. As permitted by applicable law, and subject to any explicit terms of our Privacy Policy and applicable Additional Terms, you also irrevocably consent to our use and association of your name (and, if part of a Submission, your likeness) in connection with your Submissions and derivatives thereof. As permitted by applicable law, you hereby waive, and you agree to waive, any moral rights (including attribution and integrity) that you may have in any Submissions, even if it is altered or changed in a manner not agreeable to you. To the extent not waivable, you irrevocably agree not to exercise such rights (if any) in a manner that interferes with any exercise of the granted rights. You understand that you will not receive any fees, sums, consideration, or remuneration for any of the rights granted in this section. In addition, we and our successors, assigns and licensees retain all of the rights held by members of the general public regarding your Submissions. Our receipt of your Submissions is not an admission of their novelty, priority, or originality, and it does not impair our right to contest existing or future Intellectual Property rights relating to your Submissions.

2.2 Appropriate Content and Alerting Us of Violations. We expect Submissions to be appropriate for a general audience, but do not undertake to monitor it, and you consent to potentially encountering content that you find offensive and inappropriate. We may include venue and content rules as Additional Terms. If you discover any content that violates these Terms or any applicable Additional Terms, then you may report it here. For alleged infringements of Intellectual Property, please see the Copyright section below.

3. SERVICE AND CONTENT USE RESTRICTIONS.

3.1 Service Use Restrictions. You agree that you will not: (i) use the Service for any political or commercial purpose (including, without limitation, for purposes of advertising, soliciting funds, collecting product prices, and selling products); (ii) use any meta tags or any other “hidden text” utilizing any Intellectual Property; (iii) engage in any activities through or in connection with the Service that seek to attempt to or do harm any individuals or entities or are unlawful, offensive, obscene, lewd, lascivious, filthy, violent, threatening, harassing, or abusive, or that violate any right of any third-party, or are otherwise objectionable to Christian Family Care; (iv) decompile, disassemble, reverse engineer, or attempt to reconstruct, identify, or discover any source code, underlying ideas, underlying user interface techniques, or algorithms of the Service by any means whatsoever or modify any Service source or object code or any Software or other products, services, or processes accessible through any portion of the Service; (v) engage in any activity that interferes with a user’s access to the Service or the proper operation of the Service, or otherwise causes harm to the Service, Christian Family Care, or other users of the Service; (vi) interfere with or circumvent any security feature (including any digital rights management mechanism, device or other content protection or access control measure) of the Service or any feature that restricts or enforces limitations on use of or access to the Service, the Content, or the Submission; (vii) harvest or otherwise collect or store any information (including personally identifiable information about other users of the Service, including email addresses, without the express consent of such users); (viii) attempt to gain unauthorized access to the Service, other computer systems or networks connected to the Service, through password mining or any other means; or (ix) otherwise violate these Terms or any applicable Additional Terms.

3.2 Content Use Restrictions. You also agree that, in using the Service, you: (i) will not monitor, gather, copy, or distribute the Content (except as may be a result of standard search engine activity or use of a standard browser) on the Service by using any robot, rover, “bot”, spider, scraper, crawler, spyware, engine, device, software, extraction tool, or any other automatic device, utility, or manual process of any kind; (ii) will not frame or utilize framing techniques to enclose any such content (including any images, text, or page layout); (iii) will keep intact all Trademark, copyright, and other Intellectual Property and other notices contained in such content; (iv) will not use such content in a manner that suggests an unauthorized association with any of our or our licensors’ products, services, or brands; (v) will not make any modifications to such content (other than to the extent of your specifically permitted use of the Christian Family Care Licensed Elements, if applicable); (vi) will not copy, modify, reproduce, archive, sell, lease, rent, exchange, create derivative works from, publish by hard copy or electronic means, publicly perform, display, disseminate, distribute, broadcast, retransmit, circulate or transfer to any third-party or on any third-party application or website, or otherwise use or exploit such content in any way for any purpose except as specifically permitted by these Terms or any applicable Additional Terms or with the prior written consent of an officer of Christian Family Care or, in the case of content from a licensor, the owner of the content; and (vii) will not insert any code or product to manipulate such content in any way that adversely affects any user experience or the Service.

3.3 Availability of Service and Content. Christian Family Care, in its sole discretion without advance notice or liability, may immediately suspend or terminate the availability of the Service and/or Content (and any elements and features of them), in whole or in part, for any reason, in Christian Family Care’s sole discretion, and without advance notice or liability.

4. USER INFORMATION.

4.1 User Information Collected. You agree that Christian Family may collect information from or about you, such as when you browse or register for the Service, in accordance with our Privacy Policy and any applicable Additional Terms, such as when you.

4.2 Change/Modify User Information. You may change or modify information you previously provided to Christian Family Care by contacting us at info@CFCare.org or call us at (800) 939-5432.

4.3 Creating an Account. If you register with us or create an account, you are solely responsible and liable for the security and confidentiality of your access credentials and for restricting access to your Device and for all activity under your account. Usernames and passwords must be personal and unique that do not violate the rights of any person or entity and is not offensive. We may reject the use of any password, username, or email address for any reason in our sole discretion. You are solely responsible for your registration information and for updating and maintaining it. You will immediately notify us here of any unauthorized use of your account, password, or username, or any other breach of security, but will remain responsible for any unauthorized use thereafter. You will not sell, transfer, or assign your account or any account rights. Accounts may only be set up by an authorized representative of the individual that is the subject of the account and who is of the age of majority. We do not review accounts for authenticity and are not responsible for any unauthorized accounts that may appear on the Service. For any dispute as to account creation or authenticity, we shall have the sole right, but are not obligated, to resolve such dispute as we determine appropriate, without notice.

5. COPYRIGHT.

5.1 DMCA Notice. We respect the intellectual property rights of others, and require that the people who use the Service, or the services or features made available on or through the Service, do the same. It is our policy to respond appropriately to clear notices of alleged copyright infringement, as set forth more fully below. In Service’s sole discretion, Christian Family Care may remove content that may be infringing on another person’s intellectual property rights with or without notice to the potential infringer. In accordance with the U.S. Digital Millennium Copyright Act (“DMCA”) and other applicable law, Christian Family Care has adopted a policy of terminating, in appropriate circumstances, users who are deemed to be repeat infringers.

5.2 DMCA Takedown Procedure. If you believe that your work has been copied in a way constitutes copyright infringement, please forward the following information to our Copyright Agent, designated as such pursuant to the DMCA, 17 U.S.C. § 512(c)(2), named below:

A legend or subject line that says: “DMCA Copyright Infringement Notice”;
Your full name, address, telephone number, and email address;
A description of the copyrighted work that you claim has been infringed or, if multiple copyrighted works are covered by a single notification, a representative list of such works;
A description of where the alleged infringing material is located that is reasonably sufficient to permit us to locate the material (please include the full URL of the page(s) on the Service on which the material appears);
A statement by you that you have a good faith belief that the disputed use is not authorized by the copyright owner, its agent, or the law;
An electronic or physical signature of the person authorized to act on behalf of the owner of the copyright interest; and
A statement by you, made under penalty of perjury, that the above information in your notice is accurate and that you are the copyright owner or are authorized to act on the copyright owner’s behalf.

Copyright Agent: John Politan, Statutory Agent, jrp@johnpolitan.com. For customer service issues, please contact us at info@CFCare.org or call us at (800) 939-5432.

It is often difficult to determine if your copyright has been infringed. Christian Family Care may elect to not respond to DMCA Notices that do not substantially comply with all of the foregoing requirements, and Christian Family Care may elect to remove allegedly infringing material that comes to its attention via notices that do not substantially comply with the DMCA.

Please note that the DMCA provides that any person who knowingly materially misrepresents that material or activity is infringing may be subject to liability.

We may send the information that you provide in your notice to the person who provided the allegedly infringing work. That person may elect to send us a DMCA Counter-Notification.

Without limiting Christian Family Care’s other rights, Christian Family Care may, in appropriate circumstances, terminate a repeat infringer’s access to the Platform or any part thereof and any other platform or service owned or operated by Christian Family Care.

5.3 Counter-Notification. If access on the Service to a work that you submitted to Christian Family Care is disabled or the work is removed because of a DMCA Copyright Infringement Notice, and if you believe that the disabled access or removal is the result of mistake or misidentification, then you may send us a DMCA Counter-Notification to the email address above. Your DMCA Counter-Notification should contain the following information:

a legend or subject line that says: “DMCA Counter-Notification”;
a description of the material that has been removed or to which access has been disabled and the location at which the material appeared before it was removed or access to it was disabled (please include the full URL of the page(s) on the Service from which the material was removed or access to it disabled);
a statement under penalty of perjury that you have a good faith belief that the material was removed or disabled because of mistake or misidentification of the material to be removed or disabled;
your full name, address, telephone number, email address, and the username associated with your account;
a statement that you consent to the jurisdiction of the Federal District Court for the judicial district in which your address is located (or, if the address is located outside the U.S.A., to the jurisdiction of the United States District Court for the District of Arizona), and that you will accept service of process from the person who provided DMCA notification to us or an agent of such person; and
your electronic or physical signature.

Please note that the DMCA provides that any person who knowingly materially misrepresents that material or activity was removed or disabled by mistake or misidentification may be subject to liability.

If we receive a DMCA Counter-Notification, then we may replace the material that we removed (or stop disabling access to it) in not less than ten (10) and not more than fourteen (14) business days following receipt of the DMCA Counter-Notification. However, we will not do this if we first receive notice at the email addresses above that the party who sent us the DMCA Copyright Infringement Notice has filed a lawsuit asking a court for an order restraining the person who provided the material from engaging in infringing activity relating to the material on the Service. You should also be aware that we may forward the Counter-Notification to the party who sent us the DMCA Copyright Infringement Notice.

6. NOTICE, QUESTIONS AND CUSTOMER SERVICE

You agree that we may give you notices or otherwise respond to you by mail or to your email (if we have it on file) or in any other manner reasonably elected by us. All legal notices to us must be sent to: John Politan, Statutory Agent, 5122 East Wagoner Road, Scottsdale, AZ 85254. If you have a question regarding the Service, you may contact our Customer Support at info@CFCare.org or call us at (800) 939-5432 or via our Contact Us Form. You acknowledge that we have no obligation to provide you with customer support of any kind and that customer service personnel cannot change or waive Terms or applicable Additional Terms.

7. ARBITRATION AND DISPUTE TERMS

7.1 Forum Selection/Jurisdiction. Jurisdiction and venue for any controversy, allegation, or claim arising out of or relating to the Service, the Content, your Submissions, these Terms, or any applicable Additional Terms (collectively, “Dispute”) shall be in Phoenix, Arizona. Each party submits to personal jurisdiction and venue in Phoenix, Arizona for all purposes.

7.2 Pre-Arbitration Notification. Christian Family Care and you agree that it would be advantageous to discuss and hopefully resolve any Disputes before formal proceedings are initiated; provided, however, that Christian Family Care need not do so in circumstances where its claims of Intellectual Property rights (“IP Disputes” with all other disputes referred to as “General Disputes”) are concerned. The party making a claim—whether you or Christian Family Care—shall send a letter to the other side briefly summarizing the claim and the request for relief. If Christian Family Care is making a claim, the letter shall be sent, via email, to the email address listed in your Christian Family Care account, if applicable. If no such information exists or if such information is not current, then we have no notification or delay obligations under this section. If you are making a claim, the letter shall be sent to John Politan, Statutory Agent, 5122 East Wagoner Road, Scottsdale, AZ 85254. If the Dispute is not resolved within sixty (60) days after notification, the claimant may proceed to initiate proceedings as set forth in this section. Either you or Christian Family Care, however, may seek provisional remedies (such as preliminary injunctive relief, subject to the Limitation on Injunctive Relief section below) before the expiration of this sixty (60)-day period.

7.3 Arbitration of Claims. Unless you give us notice of opt-out within five (5) business days of your first use of the Service, addressed to John Politan, Statutory Agent, 5122 East Wagoner Road, Scottsdale, AZ 85254, all actions or proceedings arising in connection with, touching upon or relating to any Dispute, or the scope of the provisions of this section, shall be submitted to JAMS (www.jamsadr.com) for final and binding arbitration under its Comprehensive Arbitration Rules and Procedures if the matter in dispute is over $250,000 or under its Streamlined Arbitration Rules and Procedures if the matter in dispute is $250,000 or less, to be held in Maricopa County, Arizona, before a single arbitrator. If the matter in dispute is between Christian Family Care and a consumer, the matter shall be submitted to JAMS in accordance with its Policy on Consumer Arbitration Pursuant to Pre-Dispute Clauses Minimum Standards of Procedural Fairness. The arbitrator shall be selected by mutual agreement of the parties or, if the parties cannot agree, then by striking from a list of arbitrators supplied by JAMS. We may have the right to pay the JAMS fees if required for arbitration to be enforceable. If you are a consumer, you have the right to an in-person hearing. The arbitration shall be a confidential proceeding, closed to the general public; provided, however, that a party may disclose information relating to the arbitration proceedings to its and its affiliates’ lawyers, insurance providers, auditors and other professional advisers. The fact that there is a dispute between the parties that is the subject of arbitration shall be confidential to the same extent. The parties may engage in the discovery or exchange of non-privileged information relevant to the dispute. The arbitrator shall issue a written opinion stating the essential findings and conclusions upon which the arbitrator’s award is based. Neither party shall be entitled or permitted to commence or maintain any action in a court of law with respect to any matter in dispute until such matter shall have been submitted to arbitration as herein provided and then only for the enforcement of the arbitrator’s award; provided, however, that prior to the appointment of the arbitrator or for remedies beyond the jurisdiction of an arbitrator, at any time, either party may seek pendente lite relief (subject to the provisions of these Terms waiving or limiting that relief) in a court of competent jurisdiction in Maricopa County, Arizona or, if sought by Christian Family Care, such other court that may have jurisdiction over you, without thereby waiving its right to arbitration of the dispute or controversy under this section; provided further, however, that the losing party shall have fifteen (15) business days after the issuance of the arbitrator’s decision to fully comply with such decision, after which the prevailing party may enforce such decision by a petition to the Superior Court of Arizona in Maricopa County or, in the case of you, such other court having jurisdiction over you, which may be made ex parte, for confirmation and enforcement of the award.

7.4 Limitation on Injunctive Relief. AS PERMITTED BY APPLICABLE LAW, IF YOU CLAIM THAT YOU HAVE INCURRED ANY LOSS, DAMAGES, OR INJURIES IN CONNECTION WITH YOUR USE OF THE SERVICE, THEN THE LOSSES, DAMAGES, AND INJURIES WILL NOT BE DEEMED IRREPARABLE OR SUFFICIENT TO ENTITLE YOU TO AN INJUNCTION OR TO OTHER EQUITABLE RELIEF OF ANY KIND. THIS MEANS (WITHOUT LIMITATION) THAT, IN CONNECTION WITH YOUR CLAIM, YOU AGREE THAT YOU WILL NOT SEEK, AND THAT YOU WILL NOT BE PERMITTED TO OBTAIN, ANY COURT OR OTHER ACTION THAT MAY INTERFERE WITH OR PREVENT THE DEVELOPMENT OR EXPLOITATION OF ANY WEBSITE, APPLICATION, CONTENT, SUBMISSIONS, PRODUCT, SERVICE, OR INTELLECTUAL PROPERTY OWNED, LICENSED, USED, OR CONTROLLED BY ANY CHRISTIAN FAMILY CARE PARTY (DEFINED BELOW) (INCLUDING YOUR LICENSED SUBMISSIONS) OR A LICENSOR OF ANY CHRISTIAN FAMILY CARE PARTY.

7.5 Governing Law. These Terms and any applicable Additional Terms, General Disputes and IP Disputes, and any other claim brought by you against Christian Family Care or by Christian Family Care against you pursuant to this section, or otherwise related to the Service, Content, Christian Family Care Licensed Elements, Submissions or other Christian Family Care products or services, will be governed by, construed, and resolved in accordance with, the laws of the State of Arizona, U.S.A., without regard to its conflicts of law provisions that might apply the laws of another jurisdiction. This section shall be governed solely by the Federal Arbitration Act, 9 U.S.C. §1, et seq., and not by the law of any state, and is enforceable pursuant to its terms on a self-executing basis. You and Christian Family Care agree that we intend that this Section 7 satisfies the “writing” requirement of the Federal Arbitration Act. This Section 7 can only be amended by mutual agreement. Either party may seek enforcement of this section in any court of competent jurisdiction. The arbitrator shall determine all challenges to the arbitrability of a claim.

7.6 Class Action Waiver. As permitted by applicable law, both you and Christian Family Care waive the right to bring any Dispute as a class, consolidated, representative, collective, or private attorney general action, or to participate in a class, consolidated, representative, collective, or private attorney general action regarding any Dispute brought by anyone else. Notwithstanding any provision in the JAMS Comprehensive Arbitration Rules and Procedures to the contrary, the arbitrator shall not have the authority or any jurisdiction to hear the arbitration as a class, consolidated, representative, or private attorney general action or to consolidate, join, or otherwise combine the Disputes of different persons into one proceeding. Notwithstanding the arbitration provision set forth above, if the provision regarding waiver of class, collective, representative, and private attorney general claims of this Section is found to be void or otherwise unenforceable, any such class, collective, representative, or private attorney general claims must be heard and determined through an appropriate court proceeding, and not in arbitration.

7.7 Jury Waiver. AS PERMITTED BY APPLICABLE LAW, THE PARTIES HEREBY WAIVE THEIR RIGHT TO JURY TRIAL WITH RESPECT TO ALL CLAIMS AND ISSUES ARISING UNDER, IN CONNECTION WITH, TOUCHING UPON OR RELATING TO THESE TERMS, THE BREACH THEREOF AND/OR THE SCOPE OF THE PROVISIONS OF THIS SECTION, WHETHER SOUNDING IN CONTRACT OR TORT, AND INCLUDING ANY CLAIM FOR FRAUDULENT INDUCEMENT THEREOF.

7.8 Small Claims Matters. Notwithstanding the foregoing, either of us may bring qualifying claims of General Dispute (but not IP Disputes) in small claims court, subject to the Class Action Waiver section above.

The provisions of this Section 7. Arbitration and Dispute Terms shall supersede any inconsistent provisions of any prior agreement between the parties. This Section shall remain in full force and effect notwithstanding any termination of your use of the Service or these Terms.

8. DISCLAIMER OF REPRESENTATIONS AND WARRANTIES.

8.1 AS PERMITTED BY APPLICABLE LAW, YOUR ACCESS TO AND USE OF THE SERVICE IS AT YOUR SOLE RISK AND THE SERVICE IS PROVIDED ON AN “AS IS”, “AS AVAILABLE”, AND “WITH ALL FAULTS” BASIS. To the fullest extent permissible by applicable law, Christian Family Care and their direct and indirect parents, subsidiaries, affiliates, and each of their respective employees, directors, members, managers, shareholders, agents, vendors, licensors, licensees, contractors, customers, successors, and assigns (collectively, “Christian Family Care Parties”) hereby disclaim and make no representations, warranties, endorsements, or promises, express or implied, in connection with, or otherwise directly or indirectly related to, without limitation, the Service, Content, Christian Family Care Licensed Elements, Submissions or other Christian Family Care products or services, except as set forth below.

8.2 EXCEPT FOR ANY SPECIFIC WARRANTIES PROVIDED HEREIN, OR IN APPLICABLE ADDITIONAL TERMS, OR AS OTHERWISE REQUIRED BY APPLICABLE LAW, CHRISTIAN FAMILY CARE PARTIES HEREBY FURTHER DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR MISAPPROPRIATION OF INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, TITLE, CUSTOM, TRADE, QUIET ENJOYMENT, SYSTEM INTEGRATION AND FREEDOM FROM COMPUTER VIRUS.

8.3 NOTWITHSTANDING THE FOREGOING, THIS SECTION DOES NOT EXPAND OR LIMIT (I) ANY EXPRESS, WRITTEN PRODUCT WARRANTY OR RELATED DISCLAIMERS THAT ARE PROVIDED BY CHRISTIAN FAMILY CARE PARTIES OR THEIR SUPPLIERS WITH REGARD TO A PHYSICAL PRODUCT SOLD BY CHRISTIAN FAMILY CARE PARTIES TO YOU, OR ANY WARRANTY ON A PHYSICAL PRODUCT TO THE EXTENT REQUIRED BY APPLICABLE LAW; (II) CHRISTIAN FAMILY CARE PARTIES’ LIABILITY FOR PERSONAL INJURY TO YOU CAUSED BY CHRISTIAN FAMILY CARE PARTIES TO THE EXTENT NOT WAIVABLE OR CANNOT BE LIMITED UNDER APPLICABLE LAW; OR (III) ANY CAUSE OF ACTION YOU MAY HAVE AGAINST CHRISTIAN FAMILY CARE PARTIES THAT IS NOT WAIVABLE OR CANNOT BE LIMITED UNDER APPLICABLE LAW.

9. LIMITATIONS OF OUR LIABILITY.

9.1 AS PERMITTED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES WILL ANY CHRISTIAN FAMILY CARE PARTIES BE RESPONSIBLE OR LIABLE FOR ANY LOSS OR DAMAGES OF ANY KIND, including personal injury or death or for any direct, indirect, economic, exemplary, special, punitive, incidental, or consequential losses or damages of any kind, including without limitation loss of profits, in connection with, or otherwise directly or indirectly related to, without limitation, the Service, Content, Christian Family Care Licensed Elements, Submissions or other Christian Family Care products or services, except to the extent not waivable under applicable law, for direct damages for personal injury caused by a physical product manufactured, sold or provided by Christian Family Care.

The foregoing limitations of liability will apply even if any of the events or circumstances were foreseeable and even if Christian Family Care Parties were advised of or should have known of the possibility of such losses or damages, regardless of whether you bring an action based in contract, negligence, strict liability, or tort (including whether caused, in whole or in part, by negligence, acts of God, telecommunications failure, or destruction of the Service).

9.3 AS PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL CHRISTIAN FAMILY CARE PARTIES’ TOTAL LIABILITY TO YOU, FOR ALL POSSIBLE DAMAGES, LOSSES, AND CAUSES OF ACTION IN CONNECTION WITH YOUR ACCESS TO AND USE OF THE SERVICE AND YOUR RIGHTS UNDER THESE TERMS, EXCEED AN AMOUNT EQUAL TO THE AMOUNT YOU HAVE PAID CHRISTIAN FAMILY CARE IN CONNECTION WITH THE TRANSACTION(S) THAT UNDERLIE THE CLAIM(S).

10. UPDATES TO TERMS.

It is your responsibility to review the posted Terms and any applicable Additional Terms each time you use the Service (at least prior to each transaction or submission). EACH TIME YOU SIGN IN TO OR OTHERWISE USE THE SERVICE YOU ARE ENTERING INTO A NEW AGREEMENT WITH US ON THE THEN APPLICABLE TERMS AND CONDITIONS AND YOU AGREE THAT WE MAY NOTIFY YOU OF NEW TERMS BY POSTING THEM ON THE SERVICE (OR IN ANY OTHER REASONABLE MANNER OF NOTICE WHICH WE ELECT), AND THAT YOUR USE OF THE SERVICE AFTER SUCH NOTICE CONSTITUTES YOUR GOING FORWARD AGREEMENT TO THE NEW TERMS FOR YOUR NEW USE AND

TRANSACTIONS. Any new Terms or Additional Terms will be effective as to new use and transactions as of the time that we post them, or such later date as may be specified in them or in other notice to you. In the event any notice to you of new, revised, or additional terms is determined by a tribunal to be insufficient, the prior agreement shall continue until sufficient notice to establish a new agreement occurs. You can reject any new, revised or additional terms by discontinuing use of the Service.

11. GENERAL PROVISIONS.

11.1 Christian Family Care is a Medical Provider.

Disclaimer on Emergency Medical Conditions. DO NOT USE THIS SERVICE FOR MEDICAL EMERGENCY SERVICES. IN AN EMERGENCY, CALL 911, YOUR LOCAL EMERGENCY ASSISTANCE NUMBER, OR GO TO THE NEAREST EMERGENCY ROOM.
Medical Disclaimers. THE CONTENT AVAILABLE THROUGH THIS SERVICE IS FOR INFORMATIONAL AND EDUCATIONAL PURPOSES ONLY AND IS NOT A SUBSTITUTE FOR THE PROFESSIONAL JUDGMENT OF A HEALTH CARE PROFESSIONAL IN DIAGNOSING AND TREATING PATIENTS. THE USE OF THE CONTENT OBTAINED THROUGH THIS SERVICE DOES NOT ESTABLISH A PHYSICIAN-PATIENT RELATIONSHIP. Your reliance upon the Content obtained by you at or through the Service is solely at your own risk. Always seek the advice of a physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have seen or read on this Service. Your reliance upon information and Content obtained by you at or through this Service is solely at your own risk. Neither we nor our Content providers assume any liability or responsibility for damage or injury (including death) to you, other persons or property arising from any use of any product, information, idea or instruction contained in the Content or Services provided to you.
Not A Medical Referral Service. Christian Family Care is not a medical referral service. We encourage and advise you to discuss all medical issues with your healthcare provider before making a decision on medical treatment.

11.2 Christian Family Care’s Consent or Approval. As to any provision in these Terms or any applicable Additional Terms that grants Christian Family Care a right of consent or approval or permits Christian Family Care to exercise a right in its “sole discretion,” Christian Family Care may exercise that right in its sole and absolute discretion. No Christian Family Care consent or approval may be deemed to have been granted by Christian Family Care without being in writing and signed by an officer of Christian Family Care.

11.3 Consent to Electronic Contacting and Receiving Electronic Records. When you use our Service, including signing up to receive email or text messages, you consent to receive electronic records from us and consent to us contacting you electronically. We will try to promptly respond to all inquiries, but we are not obligated to do so. You agree that all agreements, notices, disclosures, and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You agree that any time you electronically transact, agree or consent via the Service it is intended to be an electronic signature which binds you as if you had signed on paper. You agree that your use of the Service, other than to read the Terms (or Additional Terms) and Privacy Policy, constitutes agreement to the Terms, and any applicable Additional Terms, then posted without further action by you. To withdraw your consent, update your contact information, or obtain paper copies of electronic records, you must contact us as outlined in the Acceptance of Terms and Conditions section below, and stop using the Service. If you withdraw your consent, you will be removed from any email or text message program. If there is a cost to provide you with paper copies of electronic records, we will disclose that to you prior to sending you electronic records. Your consent to receive electronic records applies to your use of the Service, including any email or text message programs. Your devices must be able to review websites and electronic documents, receive email, or receive text messages to receive electronic records, depending on whether you are using the Service, or subscribing to email or text messages.

11.4 Indemnity. As permitted by applicable law, you agree to, and you hereby, defend (if requested by Christian Family Care), indemnify, and hold Christian Family Care Parties harmless from and against any and all claims, damages, losses, costs, investigations, liabilities, judgments, fines, penalties, settlements, interest, and expenses (including attorneys’ fees) that directly or indirectly arise from or are related to any claim, suit, action, demand, or proceeding made or brought against any Christian Family Care Party, or on account of the investigation, defense, or settlement thereof, arising out of or in connection with: (i) your Submissions; (ii) your use of the Service and your activities in connection with the Service; (iii) your breach or alleged breach of these Terms or any applicable Additional Terms; (iv) your violation or alleged violation of any laws, rules, regulations, codes, statutes, ordinances, or orders of any governmental or quasi-governmental authorities in connection with your use of the Service or your activities in connection with the Service; (v) information or material transmitted through your Device, even if not submitted by you, that infringes, violates, or misappropriates any copyright, trademark, trade secret, trade dress, patent, publicity, privacy, or other right of any person or entity; (vi) any misrepresentation made by you; and (vii) Christian Family Care Parties’ use of the information that you submit to us (including your Submissions) subject to our Privacy Policy (all of the foregoing, “Claims and Losses”). You will cooperate as fully required by Christian Family Care Parties, in the defense of any Claim and Losses. Notwithstanding the foregoing, Christian Family Care Parties retain the exclusive right to settle, compromise, and pay all Claims and Losses. Christian Family Care Parties reserve the right to assume the exclusive defense and control of any Claims and Losses. You will not settle any Claims and Losses without, in each instance, the prior written consent of an officer of a Christian Family Care Party. This section is not intended to limit any causes of action against us that you may have but are not waivable under applicable law.

11.5 Operation of Service; Availability of Products and Services; International Issues. Christian Family Care controls and operates the Service from the U.S.A., and makes no representation that the Service is appropriate or available for use beyond the U.S.A. If you use the Service from other locations, you are doing so on your own initiative and you are responsible for compliance with applicable local laws regarding your online conduct and acceptable content, if and to the extent local laws apply.

11.6 Export Controls. You are responsible for complying with all applicable trade regulations and laws both foreign and domestic. Except as authorized by U.S. law, you agree and warrant not to export or re-export the software to any county, or to any person, entity, or end-user subject to U.S. export controls or sanctions.

11.7 Severability; Interpretation. If any provision of these Terms, or any applicable Additional Terms, is for any reason deemed invalid, unlawful, void, or unenforceable by a court or arbitrator of competent jurisdiction, then that provision will be deemed severable from these Terms or the applicable Additional Terms, and the invalidity of the provision will not affect the validity or enforceability of the remainder of these Terms or the applicable Additional Terms. To the extent permitted by applicable law, you agree to waive and will waive, any applicable statutory and common law that may permit a contract to be construed against its drafter.

11.8 Investigations; Cooperation with Law Enforcement; Termination; Survival. As permitted by applicable law, Christian Family Care reserves the right, without limitation, to: (i) investigate any suspected breaches of its Service security or its information technology or other systems or networks, (ii) investigate any suspected breaches of these Terms and any applicable Additional Terms, (iii) use any information obtained by Christian Family Care in accordance with its Privacy Policy in connection with reviewing law enforcement databases or complying with applicable laws and use and/or disclose any information obtained by Christian Family Care to comply with law enforcement requests or legal requirements in accordance our Privacy Policy, (iv) involve and cooperate with law enforcement authorities in investigating any of the foregoing matters, (v) prosecute violators of these Terms and any applicable Additional Terms, and (vi) discontinue the Service, in whole or in part, or, suspend or terminate your access to it, in whole or in part, including any user accounts or registrations, at any time, without notice, for any reason and without any obligation to you or any third-party. Any suspension or termination will not affect your obligations to Christian Family Care under these Terms or any applicable Additional Terms. Upon suspension or termination of your access to the Service, or upon notice from Christian Family Care, all rights granted to you under these Terms or any applicable Additional Terms will cease immediately, and you agree that you will immediately discontinue use of the Service. The provisions of these Terms and any applicable Additional Terms, which by their nature should survive your suspension or termination will survive, including the rights and licenses you grant to Christian Family Care in these Terms, as well as the indemnities, releases, disclaimers, and limitations on liability and the provisions regarding jurisdiction, choice of law, no class action, and mandatory arbitration.

11.9 Assignment. Christian Family Care may assign its rights and obligations under these Terms and any applicable Additional Terms, in whole or in part, to any party at any time without any notice. These Terms and any applicable Additional Terms may not be assigned by you, and you may not delegate your duties under them, without the prior written consent of an officer of Christian Family Care.

11.10 Complete Agreement; No Waiver. These Terms and any applicable Additional Terms reflect our complete agreement regarding the Service and supersede any prior agreements, representations, warranties, assurances, or discussions related to the Service. Except as expressly set forth in these Terms or any applicable Terms, (i) no failure or delay by you or Christian Family Care in exercising any of rights, powers, or remedies under will operate as a waiver of that or any other right, power, or remedy, and (ii) no waiver or modification of any term of these Terms or any applicable Additional Terms will be effective unless in writing and signed by the party against whom the waiver or modification is sought to be enforced.

12. ACCEPTANCE OF TERMS AND CONDITIONS.

You acknowledge that the provisions, disclosures, and disclaimers set forth above are fair and reasonable and your agreement to follow and be bound to them is not the result of fraud, duress or undue influence exercised upon you by any person or entity. There are no representations, promises, warranties or undertakings by Christian Family Care contrary to those set forth above.

Except as expressly set forth in these Terms or any applicable Terms, (i) no failure or delay by you or Christian Family Care in exercising any of rights, powers, or remedies under will operate as a waiver of that or any other right, power, or remedy, and (ii) no waiver or modification of any term of these Terms or any applicable Additional Terms will be effective unless in writing and signed by the party against whom the waiver or modification is sought to be enforced.

12. ACCEPTANCE OF TERMS AND CONDITIONS.

Christian Family Care Agency Inc.

2346 N. Central Avenue Phoenix, Arizona 85004 United States

(800) 939-5432

cfcare.org

Approved by the President of Christian Family Care, September 6, 2023.

Relevant Agency Policies

Select the Boxes to View Our Relevant Policies

PURPOSE

POLICY

PROCEDURES

THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN GET ACCESS TO THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.

WHO WILL FOLLOW THIS NOTICE

OUR PLEDGE REGARDING PROTECTED HEALTH INFORMATION (PHI)

HOW WE MAY USE AND DISCLOSE PROTECTED HEALTH INFORMATION (PHI) ABOUT YOU WITHOUT YOUR WRITTEN AUTHORIZATION

OTHER USES AND DISCLOSURES WITHOUT WRITTEN AUTHORIZATION

FUNDRAISING

Uses and DISCLOSURES Requiring Your Written Authorization

YOUR RIGHTS REGARDING PROTECTED HEALTH INFORMATION (PHI) ABOUT YOU

CHANGES TO THIS NOTICE

COMPLAINTS

Table of Contents

Information We Collect and the Purposes for Our Collection

How We Use the Information We Obtain

Information We Share with Third Parties

Information You Disclose Publicly or To Others

Third-Party Content, Third-Party Services, Social Features, Advertising and Analytics

Data Security

Transfers of Information to the United States

Children’s Privacy

Accessing and Changing Information

Choices: Tracking and Communications Options

1. OWNERSHIP AND YOUR RIGHTS TO USE THE SERVICE AND CONTENT.

2. CONTENT YOU SUBMIT.

3. SERVICE AND CONTENT USE RESTRICTIONS.

4. USER INFORMATION.

5. COPYRIGHT.

6. NOTICE, QUESTIONS AND CUSTOMER SERVICE

7. ARBITRATION AND DISPUTE TERMS

8. DISCLAIMER OF REPRESENTATIONS AND WARRANTIES.

9. LIMITATIONS OF OUR LIABILITY.

10. UPDATES TO TERMS.

11. GENERAL PROVISIONS.

12. ACCEPTANCE OF TERMS AND CONDITIONS.

12. ACCEPTANCE OF TERMS AND CONDITIONS.

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